Terms & Conditions
Review the terms governing purchases, digital products, payments, customer responsibilities, warranties and use of WhiteDolphin Mart.
Terms & Conditions
By using WhiteDolphin Mart or placing an order, you agree to these Terms & Conditions.
Please review them before purchasing any digital product or service.
Products and Services
WhiteDolphin Mart provides access to selected digital products, subscriptions, accounts, memberships, software-related services and other digital offerings.
Product availability, features, regions, duration, warranty and plan options may vary.
Customers should review the relevant product page before purchasing.
Pricing
Prices are displayed in the currency shown on the website.
Prices may change due to supplier costs, market conditions, exchange rates, platform pricing, availability or other factors.
An order is normally processed according to the price confirmed at the time the order is placed.
Ordering
Customers are responsible for selecting the correct:
- Product
- Plan or variant
- Duration
- Region where applicable
- Number of screens or users where applicable
- Account type or service type
Review your selection carefully before submitting an order.
Payments
Orders requiring manual payment verification will only be processed after the submitted payment has been verified.
Submitting fake, altered, duplicated or misleading payment proof may result in cancellation of the order and restriction from future purchases.
Digital Delivery
Digital products may be delivered through email, WhatsApp or another method communicated by WhiteDolphin Mart.
Customers are responsible for providing accurate delivery and contact information.
Delivery Time
We aim to process orders as efficiently as possible.
However, digital delivery may sometimes be delayed due to payment verification, service availability, supplier issues, technical problems, platform maintenance, demand or circumstances outside our reasonable control.
Customer Responsibilities
Customers must:
- Provide accurate information
- Select the correct product and plan
- Follow product instructions
- Avoid unauthorised changes where prohibited
- Protect credentials received
- Contact support promptly when an issue occurs
- Avoid sharing access details with unauthorised persons where restricted
Misuse of a product may void applicable support or replacement eligibility.
Warranty and Replacement
Warranty and replacement conditions depend on the product purchased.
Where a warranty is stated, it applies only according to the terms shown on the relevant product page and our applicable replacement policies.
Refunds
Digital goods have different refund conditions from physical products because they may be delivered, activated or consumed immediately.
Please read our Refund / Replacement Policy before purchasing.
Third-Party Platforms
Many products offered by WhiteDolphin Mart operate on third-party platforms.
Those platforms may change their pricing, policies, features, account requirements, regional restrictions or technical systems without our control.
WhiteDolphin Mart cannot guarantee that third-party platforms will remain unchanged.
Prohibited Use
You must not use WhiteDolphin Mart for fraudulent, unlawful, abusive or deceptive activities.
Attempts to manipulate payment proof, exploit ordering systems, gain unauthorised access, or intentionally misuse products may result in cancellation and restriction of service.
Intellectual Property
Third-party product names, trademarks, logos and service names belong to their respective owners.
WhiteDolphin Mart does not claim ownership of third-party trademarks.
Limitation of Responsibility
We aim to provide accurate product information and reliable service.
However, we cannot be held responsible for circumstances outside our reasonable control, including third-party platform outages, policy changes, account restrictions caused by customer misuse, internet connectivity problems or external service interruptions.
Changes to These Terms
These terms may be updated as our business, services or policies change.
The latest published version will apply to use of the website and future orders.
Contact
Questions regarding these Terms & Conditions can be sent to:
hello@wdmart.online